User Experience vs. Customer Experience: What’s the Difference?

Whether you’re building a mobile app or website, you want to make sure that you provide an excellent experience to your users. User experience (UX) should be high up on your radar. After all, poor UX can cause you to lose customers. But what about customer experience (CX)? These two terms are often confused for… Read more »

User Experience vs. User Interface Design

When designing a website or mobile app, two things are key: user experience and user interface design. They can often make the difference for your application, drawing in or driving away potential customers. Nevertheless, people often confuse the two for the same thing. Here we discuss what user experience and user interface designs are, and… Read more »

Usability Testing Methodologies

While quality assurance testers have always provided usability testing feedback as “part and parcel” of their everyday QA testing, they have also begun to branch out and provide more specific feedback. As part of this, QA testers are employing some methodologies that differ from their usual QA testing practices: Specific, written, test instructions to be… Read more »

Everything You Need to Know About Quality Engineering

When we build an app or a website, we often focus solely on our quality assurance efforts. Yet, a successful product also relies on quality engineering. The two practices are often confused, but is a distinct method that can enhance the overall quality and success of your product. Below we discuss everything you need to… Read more »