Whether you’re building a mobile app or website, you want to make sure that you provide an excellent experience to your users. User experience (UX) should be high up on your radar. After all, poor UX can cause you to lose customers. But what about customer experience (CX)? These two terms are often confused for… Read more »
Posts Tagged: Customer Experience
Importance of Online Shopping Experience
If you’re a business that sells products online, you’ve hopefully spent a lot of time navigating your website, experimenting with text and images, and going through the checkout process. If you haven’t and you’ve noticed a low percentage of sales, it’s likely because the online shopping experience on your website is poor and customers are… Read more »